When interviewing staff “are you a list maker?” may not be my first question, but it is actually one of the most important. How the applicant responds is likely to be key to my decision-making process.
In my opinion, list-making is a key skill and possibly the most important one. It [...]

Many years ago I attended a Tasting at one of the major London conference hotels. When the client asked whether it would be possible to garnish the lamb with Rosemary, the banqueting manager, to my utter dismay, suggested that the client should consider holding the event at The Savoy for that type of personal touch [...]